Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Data Protection

We implement industry-standard security measures to protect your personal information.

User Control

You have control over your data with options to access, update, or delete your information.

Limited Data Collection

We only collect information that's necessary to provide and improve our services.

No Data Selling

We do not sell your personal information to third parties under any circumstances.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our website and services. This policy applies to all information collected through our website, mobile applications, and any related services.

Information We Collect

We may collect the following types of information:

Personal Information

  • Identity Information: Name, username, profile picture, and other identifiers you choose to provide.
  • Contact Information: Email address, phone number, and mailing address when you register or contact us.
  • Financial Information: Payment details for transactions on our platform (note that payment processing is handled by secure third-party payment processors).
  • Profile Information: Your biography, interests, preferences, and other details you choose to share.

Non-Personal Information

  • Device Information: Browser type, operating system, device type, and IP address.
  • Usage Data: How you interact with our website, including pages visited, time spent, and features used.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience.
  • Location Information: General location based on IP address or more precise location if you grant permission.

User-Generated Content

  • Content you create, upload, or share on our platform.
  • Creator profiles, portfolio items, and other professional information.
  • Communications with other users through our platform.
  • Feedback, reviews, and testimonials you provide.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • To provide and maintain our services
  • To process transactions and manage your account
  • To match creators with appropriate brand opportunities
  • To facilitate communication between users

Improvement & Analysis

  • To improve our website and services
  • To analyze usage patterns and trends
  • To develop new features and functionality
  • To troubleshoot technical issues

Communication

  • To communicate with you about your account
  • To send administrative notifications
  • To provide customer support
  • To send marketing communications (with consent)

Legal & Security

  • To ensure compliance with legal obligations
  • To enforce our terms and policies
  • To detect and prevent fraud or abuse
  • To protect the rights and safety of users

Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, we may share information in the following circumstances:

With Platform Users

When you create a profile or participate in the platform, certain information may be visible to other users, such as:

  • Your profile information and professional details
  • Content you choose to share publicly
  • Reviews and ratings you provide or receive

With Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors to handle transactions
  • Cloud hosting and storage providers
  • Analytics and data processing services
  • Customer support and communication tools

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

Other Circumstances

We may also share information in the following situations:

  • With your consent or at your direction
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, property, or safety of our users, ourselves, or others
  • In connection with a business transaction such as a merger, acquisition, or sale of assets
  • In aggregated or anonymized form that cannot reasonably be used to identify you

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Secure data storage and backup systems
  • Employee training on data protection and security practices

Important Note: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of this information in a structured, commonly used format.

Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Restriction and Objection

You have the right to request that we restrict the processing of your personal information and to object to the processing of your information in certain circumstances.

How to Exercise Your Rights

You can exercise your rights by:

  • Accessing and updating certain information through your account settings
  • Contacting us directly at hello@findcreators.ai
  • Using the "unsubscribe" link in our marketing emails to opt out of communications

We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before fulfilling your request.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.

Our Cookie Policy provides detailed information about the types of cookies we use, how they work, and how you can manage your preferences. You can view our full Cookie Policy here.

Most web browsers allow you to control cookies through their settings. However, if you choose to disable cookies, some features of our website may not function properly.

Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by FindCreators. We are not responsible for the privacy practices or content of these external sites.

When you click on a link to a third-party website or use a third-party service integrated into our platform, you will be subject to that third party's privacy policies. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:

  • Post the updated policy on this page with a new "Last Updated" date
  • Notify you through a notice on our website or by email (for significant changes)
  • Obtain your consent when required by applicable law

Your continued use of our website and services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Last updated: April 13, 2025

Related Policies

Please also review our Terms of Service and Cookie Policy which govern your use of our services.